Brands nowadays are driven by the need to differentiate on customer experience and to strengthen customer satisfaction.
Considering the high turnover of store associates, making meaningful and lasting customer connections in stores is difficult skill to train and retain.
This is why we have built a responsive, intuitive, quick-to-adapt solution for empowering store associates to serve customers in a safe, personalized and engaging way with assessment indicators. By providing all relevant information and data sharing capabilities, every customer visit becomes not only positively memorable regardless of store associate experience level, but also measurable for all types of customer journey including shopping by appointment, managing virtual queues and curbside pickup.
The Quickborn clienteling solution is a relevant, simple and powerful SAAS tool for all store associates to consistently achieve high level of customer satisfaction, to deliver best-in-class shopping and customer experience and to use as reference for individual performance evaluation.
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