Daily activities
Schedules
Appointments
Customer Details
Assortment and availability
Client Engagement Online
CLEO is a responsive and quick-to-adopt solution with an intuitive user interface that lets store associates gain immediate insight into user data.
All your client analytics in a single dashboard
CLEO provides each store associate with a personalized dashboard displaying all key information of the associate’s responsibilities of the day.
Associates receive alerts for assigned in-store appointments and new/assigned curbside pickup, differentiated by color. Store messages are also available for information broadcasting from the HQ and for information sharing between store team members.
Associates are enabled to serve customers in a personal and efficient way, thanks to real-time access to their profile, wish list, and product inventory status. Coupons can be sent to customers as well, as purchase incentive.
Dashboard
Store schedule
Appointments
Customer data
Assortment
Coupons
Entire store schedule in one glance
CLEO lets store associates view and manage their appointments in a single calendar screen. Appointment type and status are differentiated by text and block color respectively. Appointments can be filtered per customer or per assigned associate.
Manage appointments effortlessly
CLEO allows store associates to manage customer appointments in one simple, intuitive screen which contains all relevant information. Sending/reading customer messages, adding notes, changing appointment status can all be done quickly and easily.
Single view of customers
CLEO shows 360° information about customers in key areas such as loyalty level, past appointments, purchase history and wish list. In addition, CLEO keeps track of notes taken by store associates and attributes coming from retailers’ CRM and/or analytic tools.
Know your assortment and availability
In CLEO, relevant information of assorted items is accessible to store associates in real-time and in a single view. Price, inventory status, available sizes and colors, as well as similar products, are all visible with one click.
Track engagement
CLEO has the unique capability of connecting store teams with customers via individualized offers and proposal messages. Our single use, individually tracked coupon feature enables tracking conversion performance of each store staff separately.
Best in class analytics
Via our partnership with Blue Sky Retail Solutions analytics, CLEO gives unparalleled insight into both customer interactions in the store and staff performance across the enterprise. Measure in-store conversion rate, interaction depth, and engagement level across all locations and teams.
Brands that have chosen CLEO
Read our case studies to see the real-life benefits of our solutions.
Say hello to CLEO
CLEO is a responsive and quick-to-adopt solution with an intuitive user interface that lets store associates gain immediate insight into client data.